Trust Center

Start your security review
View & download sensitive information
Search items
ControlK

Overview

Welcome to ChargePoint's Trust Center.

At ChargePoint, we’re committed to security of all of our customers data, and service. We know people rely on us for the most convenient, dependable and safest electric vehicle (EV) charging experience possible. That’s why, since 2007, we’ve been passionate about developing the tools and technologies to promote the widespread adoption of EVs and the availability of EV charging, while also protecting grid reliability and resiliency. Today, we continue to work with national, federal, state and local agencies around the globe to proactively ensure our security standards are among the most comprehensive in the industry.

Use this Trust Center to learn about our security posture and request access to our security documentation.

Visit https://www.chargepoint.com/solutions/customer-stories for customer stories.

Compliance

FedRAMP LI-SaaS Logo
FedRAMP LI-SaaS
ISO 27001 Logo
ISO 27001
ISO 9001 Logo
ISO 9001
PCI DSS Logo
PCI DSS
SOC 2 Logo
SOC 2
VPAT Logo
VPAT
Start your security review
View & download sensitive information

ChargePoint customers include

Citrix-company-logoCitrix
Marketo-company-logoMarketo
KOHLER-company-logoKOHLER
King County Metro-company-logoKing County Metro
Oxford Collection Hotels-company-logoOxford Collection Hotels
UC San Diego-company-logoUC San Diego

Documents

Pentest Reports
ISO 27001
ISO 9001
PCI DSS
SOC 2
HECVAT Full
SIG Lite
Cyber Insurance
Subprocessors
BC/DR
Data Classification and Handling Policy
IT Equipment Replacement and Retirement Policy.
Physical Security
Privacy and Personal Data Protection Policy
Risk Assessment and Treatment Management Policy
Security and Privacy Incident Response Plan
Software Development Lifecycle
Vendor Security Management Policy
ChargePoint Services PCI Responsibility Matrix

Risk Profile

Critical Dependence
Third Party Dependence
Hosting

Product Security

Audit Logging
Data Security
Role-Based Access Control
View more

Reports

PCI DSS
Pentest Reports
SOC 2 Report
View more

Self-Assessments

HECVAT Full
SIG Lite

Data Security

Access Monitoring
Backups Enabled
Data Erasure
View more

App Security

Responsible Disclosure
Bot Detection
Code Analysis
View more

Access Control

Data Access
Logging
Password Security

Infrastructure

Status Monitoring
Amazon Web Services
Anti-DDoS
View more

Network Security

DMARC
File Integrity Monitoring
IDS
View more

Corporate Security

Asset Management Practices
Email Protection
Employee Training
View more

Security Grades

Qualys SSL Labs
chargepoint.com
A

Knowledge Base

to view and search through answers to common questions

Trust Center Updates

ChargePoint is now FedRAMP Li-SaaS Autorized

ComplianceCopy link

Today, ChargePoint announced it has become one of the first providers of EV charging solutions to receive Federal Risk and Authorization Management Program (FedRAMP) approval from the United States Federal Government. ChargePoint's Federal cloud software products now meet all Li-SaaS FedRAMP requirements and will be included in the FedRAMP marketplace in the coming weeks.

Published at N/A

PCI-DSS Update

ComplianceCopy link

Our updated PCI-DSS AOC for 2023 is now available through our Trust Center.

Published at N/A

SOC2 Type II Update

ComplianceCopy link

Our SOC 2 Type 2 report for the period of June 1, 2022 to July 31, 2023 is now available through our Trust Center.

Completion of the SOC 2 Type 2 audit demonstrates ChargePoint’s continued commitment to the security of our ChargePoint Enterprise Charging Platform and that of our overall security posture.

Published at N/A*

Welcome to the ChargePoint Security Trust Center

GeneralCopy link

As an organization that is security conscious and values security, we are excited to announce the official launch of the ChargePoint Security Trust Center. By using this portal, you can request access to our compliance documents, review our standardized questionnaires such as the SIG and gain a general understanding of our security posture.

Over time, our team will be making changes to this portal as we implement new tools and processes in our environment. You can use the Subscribe button to receive email notifications for when our team has an important update, such as if we have an updated compliance report or if we have a status update regarding a major security vulnerability that has been recently discovered.

ChargePoint Security Team

Published at N/A

If you need help using this Trust Center, please contact us.

If you think you may have discovered a vulnerability, please send us a note.

Powered bySafeBase Logo