Trust Center
Welcome to ChargePoint's Trust Center.
At ChargePoint, we’re committed to security of all of our customers data, and service. We know people rely on us for the most convenient, dependable and safest electric vehicle (EV) charging experience possible. That’s why, since 2007, we’ve been passionate about developing the tools and technologies to promote the widespread adoption of EVs and the availability of EV charging, while also protecting grid reliability and resiliency. Today, we continue to work with national, federal, state and local agencies around the globe to proactively ensure our security standards are among the most comprehensive in the industry.
Use this Trust Center to learn about our security posture and request access to our security documentation.
Visit https://www.chargepoint.com/solutions/customer-stories for customer stories.
Documents
Knowledge Base (FAQ)
Trust Center Updates
In light of recent CrowdStrike/ Microsoft outage, we wanted to inform customers ChargePoint’s cloud services remain unaffected and are available uninterrupted. Please reach out to us via infosec@chargepoint.com if you have any questions.
Today, ChargePoint announced it has become one of the first providers of EV charging solutions to receive Federal Risk and Authorization Management Program (FedRAMP) approval from the United States Federal Government. ChargePoint's Federal cloud software products now meet all Li-SaaS FedRAMP requirements and will be included in the FedRAMP marketplace in the coming weeks.
Our updated PCI-DSS AOC for 2023 is now available through our Trust Center.
Our SOC 2 Type 2 report for the period of June 1, 2022 to July 31, 2023 is now available through our Trust Center.
Completion of the SOC 2 Type 2 audit demonstrates ChargePoint’s continued commitment to the security of our ChargePoint Enterprise Charging Platform and that of our overall security posture.
As an organization that is security conscious and values security, we are excited to announce the official launch of the ChargePoint Security Trust Center. By using this portal, you can request access to our compliance documents, review our standardized questionnaires such as the SIG and gain a general understanding of our security posture.
Over time, our team will be making changes to this portal as we implement new tools and processes in our environment. You can use the Subscribe button to receive email notifications for when our team has an important update, such as if we have an updated compliance report or if we have a status update regarding a major security vulnerability that has been recently discovered.
ChargePoint Security Team
If you need help using this Trust Center, please contact us.
If you think you may have discovered a vulnerability, please send us a note.