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Welcome to ChargePoint's Trust Center.

At ChargePoint, we’re committed to security of all of our customers data, and service. We know people rely on us for the most convenient, dependable and safest electric vehicle (EV) charging experience possible. That’s why, since 2007, we’ve been passionate about developing the tools and technologies to promote the widespread adoption of EVs and the availability of EV charging, while also protecting grid reliability and resiliency. Today, we continue to work with national, federal, state and local agencies around the globe to proactively ensure our security standards are among the most comprehensive in the industry.

Use this Trust Center to learn about our security posture and request access to our security documentation.

Visit https://www.chargepoint.com/solutions/customer-stories for customer stories.

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FedRAMP LI-SaaS
ISO 14001:2015 Logo
ISO 14001:2015
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ISO 45001:2018
ISO 9001 Logo
ISO 9001
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ISO/IEC 27001
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ISO/IEC 27001 SoA
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NIS2
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PCI DSS
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SOC 2 Type 2
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TX-RAMP
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VPAT
Citrix-company-logoCitrix
Marketo-company-logoMarketo
KOHLER-company-logoKOHLER
King County Metro-company-logoKing County Metro
Oxford Collection Hotels-company-logoOxford Collection Hotels
UC San Diego-company-logoUC San Diego

Documents

DOCUMENTSChargePoint Services PCI Responsibility Matrix
Knowledge Base (FAQ)
  • What should I do if I don't receive the email within a few minutes?
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Trust Center Updates

ChargePoint's response to Salesloft DRIFT incident

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Incidents

SOC2 Type II Update

Compliance

Our SOC 2 Type II report for the period of August 1st, 2024 to July 31st, 2025 is now available through our Trust Center.

Completion of the SOC 2 Type II audit demonstrates ChargePoint’s continued commitment to the security of our ChargePoint Enterprise Charging Platform and that of our overall security posture.

Our SOC 2 Type 2 report for the period of August 1, 2023 to July 31, 2024 is now available through our Trust Center.

Our SOC 2 Type 2 report for the period of June 1, 2022 to July 31, 2023 is now available through our Trust Center.

Completion of the SOC 2 Type 2 audit demonstrates ChargePoint’s continued commitment to the security of our ChargePoint Enterprise Charging Platform and that of our overall security posture.

PCI-DSS Update

Compliance

Our updated PCI-DSS AOC for 2024 is now available through our Trust Center.

Our updated PCI-DSS AOC for 2023 is now available through our Trust Center.

ISO 27001:2022

Compliance

Our updated ISO 27001:2022 certificate is now available through our Trust Center.

ChargePoint's Response To CrowdStrike/ Microsoft Outage

Incidents

In light of recent CrowdStrike/ Microsoft outage, we wanted to inform customers ChargePoint’s cloud services remain unaffected and are available uninterrupted. Please reach out to us via infosec@chargepoint.com if you have any questions.

If you need help using this Trust Center, please contact us.
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